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Operation

The process of how we operate our commissions is pretty simple, and we will explain it in this page.

Order​

  • You can order a commission by opening a ticket in our support server under the Commission category.
  • Follow the process and answer the questions with the information we need to know to speed up the process!
  • Upon all the question is completed, staff member will review your order and will contact you if there is any questions or if we need more information.
  • You can decide if you allow us to use your order as a reference for our portfolio, or you can choose to keep it private.
  • If everything is good and features are clear, we will estimate the time and price for your order!
  • Once the order is accepted, we will require a 50% deposit before we start working on your order. or you can choose to pay the full price before we start working on your order.
  • Once payment is received, we will start working on your order!
  • You will be updated with the progress of your order every 24 ~ 48 hours unless specified.
  • If you decided to cancel your order, the deposit will not be refunded.
  • Once the order is completed, we will send you a preview image, video, or a test server address for you to test the order.
  • If you are satisfied with the order, we will require the remaining payment before we deliver the order.
  • Upon the order is delivered, the ticket will be closed, or stay open if you ordered after-sales support.
  • Please leave a review for us in #⭐｜commission-reviews channel in our support server! This means a lot to us!
  • If you have any questions, you can contact us via Discord! you can either open a ticket in our support server, or you can contact our staff directly.