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Terms of Service

"we, us, our" refers to Imanity. "you, your" refers to the client.

Commission​

  • The minimum commission price is $10. (without discount)
  • Payment are handled by Tebex Checkout.
  • Anything related to commissions with us is done fully through Discord server.
  • We will only start working on your commission after you have at least 50% deposit.
  • You must pay 100% of the commission before we deliver the commission.
  • Estimated time can be changed if it's agreed by both parties.
  • You are not allowed to make major changes/revision to your commission after deposit is paid. If you want to make major changes/revision, we will consider it as an extra commission.
  • Unless you paid for after-sales support, we will not provide any support for your commission after it is delivered.
  • If the commission is considered as cancelled, no more work will be done on the commission.

Refund​

  • If we failed to deliver your commission in the estimated time, you are allowed to request a refund.
  • If we decided to cancel your commission, you are guaranteed to get a full refund.
  • If you decided to cancel your commission, we will not provide any refund.
  • If the commission is delivered, or the project is completed and preview is sent to you, we will not provide any refund.
  • We will not provide any refund for any other situations.
  • Once the commission is refunded, the commission will be considered as cancelled.
  • Any chargeback attempt will result in a permanent ban from all of our services.

Disclaimers​

  • The terms of service may change at any time without prior notice.
  • We reserve the right to refuse any commissions.